Use the AI automation builder

How it works

The AI automation builder translates a plain-English description of what you want to happen into a structured automation flow. Instead of manually adding and configuring each step, you write a sentence or two describing your goal and Mally does the structural work — choosing the right trigger, step types, and timing.

The AI generates a flow in draft state. You can review every step, change timing, edit email content, and add or remove steps before activating. The AI output is a starting point, not a final result.

This feature is most useful when you know what you want to achieve but are less familiar with how to structure it in the flow builder — or when you simply want to generate a skeleton quickly and fill in the content.

Accessing the AI builder

Go to Automations → New Automation. On the creation screen, you will see two options: Build manually and Describe with AI. Click Describe with AI to open the AI builder input.

You can also access it by clicking the sparkle icon in the automation canvas header if you have already started building manually — the AI will generate a flow and append it to the canvas, or replace it if the canvas is empty.

Describing your automation goal

The text field accepts a natural language description of your automation. The more specific you are, the better the generated flow. Include:

• The trigger event

  What causes someone to enter the flow? E.g. "when someone joins my newsletter list", "when a tag is applied", "3 days before their renewal date".

• The steps

  What should happen? E.g. "send them a welcome email, then wait 3 days and send tips, then wait 4 days and send a discount offer".

• Any conditions

  Should the flow branch based on behaviour? E.g. "if they click the discount link, apply a 'converted' tag; if not, send a final reminder 2 days later".

Click Generate flow. The AI typically responds in 5–10 seconds.

Common examples

Here are some effective prompts to try:

Reviewing and editing generated steps

After generation, the flow appears in the automation canvas in draft state. Each step is populated with placeholder content — Email steps have a sample subject and placeholder body, Wait steps have the timing the AI inferred from your description, and Condition steps have draft rules based on your description.

Review every step before activating:

• Click each Email step and write the actual email content. The AI generates placeholder copy but you should replace it with real content.
• Adjust Wait durations if the AI inferred different timing than you wanted.
• For Condition steps, confirm the condition rule matches your intent and check both branches.
• Delete or add steps as needed — the AI-generated flow is fully editable.