Healthcare & Wellness

Keep patients engaged between visits.

From appointment reminders to health education newsletters, Mally helps clinics, wellness brands, and health practitioners stay connected with their patients and members — compliantly and consistently.

How Healthcare & Wellness use Mally

Purpose-built workflows for the way your business actually runs.

Appointment reminders

Automated email (and SMS) reminders 48h and 2h before appointments. Fewer no-shows, less time on the phone.

Health education newsletters

Regular educational content builds trust, positions your practice as an authority, and keeps patients engaged between visits.

Patient re-engagement

Identify patients who haven't booked in 6+ months. Send a personalised check-in with a soft CTA to schedule.

Wellness programme onboarding

New members to a wellness programme get a structured onboarding sequence — what to expect, how to get started, who to contact.

Seasonal health campaigns

Flu season, allergy season, mental health awareness month. Relevant content at the right time builds relevance and visits.

Feedback & review requests

Post-visit feedback requests sent automatically. Identify issues early and collect reviews from satisfied patients.

Everything you need. Nothing you don't.

The tools healthcare & wellness actually use, without the enterprise bloat.

Appointment reminder automation
SMS + email in one flow
GDPR & CAN-SPAM compliant
Double opt-in for consent
Patient re-engagement campaigns
Segment by treatment type
Health newsletter templates
Unsubscribe self-management
Review request flows
Hosted subscribe form
Staff notification automations
Multiple location sub-accounts

What healthcare & wellness say

"Our no-show rate dropped by 34% after we implemented automated appointment reminders through Mally. The ROI was visible in the first month."

FA

Dr Fatima Al-Hassan

Clinic Director, Serene Health Clinic

"Our monthly wellness newsletter has a 51% open rate. Patients mention it when they come in. It's done more for our retention than any other initiative."

CM

Carla Medeiros

Founder, Vida Wellness Studio

Better patient relationships. Better retention.

Start free and build your first patient communication flow today.